Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at sticorp97@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sticorp97@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
 All items are in brand new condition unless specified. Returned item must be in brand-new, un-used, undamaged and re-sellable condition, including original packaging and complete accessories that came with the item (with all tags and labels attached). If the item is returned damaged, or has been opened or used, we may issue a partial refund in accordance to its condition and the issue. Returned item will be refused if it contains any scratches, dirt, or sign of usage. If item is damaged, defective or missing components upon arrival, please provide us photos of the damaged package or defective item, we will address your issue accordingly.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.